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Orders, Jobs, and Job Stops

In order to distinguish between different stages of a delivery, e-Courier uses different terminology for the order, jobs, and job stops. While these three are related, they have specific definitions and their own statuses independent of each other.

Orders

An order is the customer-facing side, used to invoice customers. Orders can be submitted by CMS users, web remote users, or automatically by the system, depending on configuration. Possible order statuses are:

  • N - New order created in order entry

  • A - Approved, when cleared from dispatch and passes Verify rules (or is manually approved)

  • I - Invoiced (can be Invoice New and Invoice Approved)

  • P - Payment has been posted

  • X - Deleted

  • T - Template to be used in creating new orders

Jobs

A job is the operational side of an order, used to pay drivers / agents. When an order is created, the system will also create a job connected to the order.

Typically, each order has one job, which shows how the driver will be paid. However, the actual number of jobs on a given order can vary widely depending on the circumstances; an order will have multiple jobs if more than two drivers are involved, the job is cross-docked, or there are multiple outside vendors, among other situations.

Each job will display independently in dispatch, even if they are associated with the same order.

Possible job statuses are:

  • N - New job

  • E - e-Courier which needs to be acknowledged, will change to N

  • A - Assigned to a driver

  • C - Completed (cleared)

  • V - Verified. This is an artificial status that can be set by the user for more granular auditing

  • P - Paid the driver / agent

  • X - Deleted

  • T - Template to be used in creating new jobs

Job Stops

Job stops are the individual locations at which a driver or agent has a pickup or delivery. A job that has a simple pickup at one location to deliver to another will have two job stops, a pickup and a delivery. However, more complex jobs can have more than two stops depending on what's required.

Possible job stop statuses are:

  • null - not assigned to a driver manifest (generally not seen by users)

    N - New and assigned to a driver manifest (generally not seen by users)

    Q - Sent to driver, but has not done a get

    t - Machine acknowledgment from driver (generally not seen by users)

    T - Driver acknowledgement, has done a get (generally not seen by users)

    A - Accepted from driver

    C - Completed (cleared)

    X - Deleted

Additionally, job stops can have a few different pay statuses that show the stage of driver / agent approval. These can be set as needed to show progress in cost matching.

  • 0 - Not processed

  • 1 - Initial approved

  • 2 - Agent approved

  • 3 - Agent suspended